One of the most intriguing aspects of ITIL Foundation is the concept of the seven guiding principles. These principles are recommendations that can be applied to any corporation or organization and provide long-term, universal assistance.
These seven guiding principles ITIL Foundation are as follows:
1. Emphasize the value
If what we do does not add value to the company, we should reconsider why we are doing it. A common reaction to this topic is “because that’s what we’ve always done.” “Because that’s what we’ve always done,” This guiding principle gives us a compelling reason to slow down! Everything we do in the service management industry must be related to the bottom line. Every activity should contribute to the realization of the company’s vision.
2. Begin where you are.
We rarely begin at level 0. Even if we are developing an entirely new process, we may be doing things right now that will assist us in meeting some of our objectives. Let us take a step back and examine the current situation before starting a new project. Instead of starting from scratch, we must constantly strive to improve on what we already have.
3. Iteratively progress with feedback
The saying goes, “when eating an elephant, take one mouthful at a time.” We must take small steps forward and then step back to see if we have accomplished our goals. We must never try to go from zero to hero in a single leap. Instead, manageable and measurable changes should be implemented. Once these have been incorporated and evaluated for value, we must proceed to the next iteration.
4. Work together to increase visibility.
We will fail if we operate in a vacuum. Restricting ourselves to a cubicle and planning improvements for processes or other changes on our own while ignoring the people who will use or benefit from the changes is a sure way to fail. We must talk to people about their jobs and why they do them. We must collaborate with them to plan improvements, celebrate our victories and discuss our shortcomings.
5. Think and work holistically.
Business and A+ certification training are no longer separate organizations. In a world where all services are IT-enabled, everything we do in service management must contribute to and be a part of the larger business ecosystem. Consider networks, servers, and applications in the context of a business’s value: how do all of these components enable business users to provide value to customers and more?
6. Keep it simple and valuable.
Avoid making things too complicated. Most of us do something similar: we design 20-step processes covering every conceivable scenario. Something happens as soon as we do this, and our preparations are for naught. Instead, designing procedures with the bare minimum of functionality in mind and teaching employees to think outside the box when scenarios that aren’t precisely aligned with our processes is a more practical way to do things. Examining what we are doing now, considering why we are doing it, and determining whether it adds value to our business goes a long way. If it does not, we must stop what we are doing.
7. Automate and optimize
We must always prioritize the efficient use of limited resources. We need to look at our current workflows and see if they can be automate. If a few tasks cannot automate, they should be complete by hand. This allows them to concentrate on more challenging and rewarding jobs. We must remember the most important aspect of automation: we must optimize processes before automating them, as automating inefficient processes can result in undesirable outcomes.
How Do I Navigate the Shift from ITIL Foundation?
The main concern for those currently certified in ITIL Foundation is whether the new version will render their current certification and credentials invalid. The simple answer is no. However, it is recommend that any IT professional upgrade their current certification to ITIL 4.
Given the differences in the foundational elements of ITIL Foundation and ITIL 4, professionals. So with extensive industry experience may wonder if it’s worth the time investment to update their certification. Yes, and in point of fact, ITIL 4 certification can give seasoned IT professionals with much more significant benefits than they would otherwise receive. The quickest and easiest approach to achieve this objective is to enrol in a training programme that will bring you up to speed.
ITSM professionals will undoubtedly benefit from upgrading in their respective careers. But seasoned practitioners understand that career advancement. So involves adapting to technological changes and shifting. Because their philosophical approach to IT management and what it means for businesses. ITIL Foundation course can of assistance to you in overcoming. So this widespread professional obstacle.
